Shipping Policy
Last Updated: 16/06/2026
At JUUS, we strive to ensure your order reaches you safely and efficiently. This Shipping Policy outlines our delivery processes, timelines, and associated terms.
By placing an order on info.juus.pk, you agree to the terms outlined below.
1. Delivery Area
We currently deliver within Pakistan only. We do not offer international shipping at this time.
2. Order Processing and Dispatch
Order Confirmation: After you place an order, you will receive an order confirmation via email and/or WhatsApp/SMS. All orders are subject to acceptance and availability.
Dispatch Time: We strive to dispatch orders within 24 to 48 hours of order confirmation, subject to payment verification and stock availability.
Business Days: Our operations run Monday through Saturday, excluding public holidays. Orders placed on public holidays will be processed on the next working day.
Verification: We may contact you to verify order details before dispatch. Failure to respond to verification attempts may delay your shipment.
3. Shipping Timelines
Estimated delivery times are calculated from the date of dispatch and are provided for guidance only. While we work with reputable courier partners, delays may occasionally occur.
| Destination | Estimated Delivery Time |
| Lahore (Primary Location) | 1 to 2 business days |
| Other Major Cities (Karachi, Islamabad, Rawalpindi, Faisalabad, etc.) | 2 to 4 business days |
| Other Locations within Pakistan | 3 to 7 business days |
These are estimates and not guarantees. Actual delivery times may vary due to courier operations, weather, government restrictions, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during the checkout process before you complete your payment.
Any applicable taxes, duties, or additional fees will be included in the total cost shown at checkout, in compliance with the Digital Bill 2025’s pricing transparency requirements.
We may offer free shipping promotions from time to time. Any such offers will be communicated on our Website.
5. Courier Partners
We partner with reputable courier companies registered with Pakistan Customs to ensure reliable delivery. While we select our partners carefully, JUUS is not liable for delays, damages, or losses caused by the courier service beyond our control.
6. Delivery Process
Cash on Delivery (COD): For COD orders, the courier will deliver your parcel and collect payment. Parcels are not to be opened before payment. Once payment is made, please inspect the package for visible damage before accepting delivery.
Prepaid Orders: For prepaid orders, the courier will deliver the parcel to the address you provided. A signature or OTP (One-Time Password) may be required upon delivery.
Undelivered Orders: If delivery is unsuccessful after multiple attempts, or if the address provided is incorrect or incomplete, the order may be returned to us. In such cases:
Refunds (if any) will be processed after the package is received back at our facility, less any shipping and handling fees incurred.
Re-dispatch may be subject to additional shipping charges.
7. Lost Shipments
If a shipment is confirmed by the courier as lost in transit, we will investigate with the courier. Upon confirmation of loss, we will provide a replacement shipment at our discretion. This is the sole remedy for lost shipments. Our liability is limited to replacement of the affected product(s).
8. Product Storage and Handling
By accepting delivery, you acknowledge that you are responsible for the proper storage and handling of the products in accordance with the instructions on the product label.
JUUS shall not be responsible for product deterioration caused by improper storage, misuse, or use beyond the stated shelf life after delivery.
9. Compliance with Regulations
Our shipping practices comply with the relevant provisions of the following, where applicable:
Competition Commission of Pakistan (CCP) Guidelines: We are committed to providing transparent information regarding delivery times and charges to protect consumer rights.
Digital Bill 2025: We adhere to the principles of transparent pricing, clear delivery timelines, and responsible e-commerce practices as outlined in the proposed legislation.
State Bank of Pakistan (SBP) & Pakistan Customs: Our shipments and payment processes comply with the Foreign Exchange Regulation Act, 1947, and relevant customs regulations.
10. Changes to This Policy
We may update this Shipping Policy from time to time. Any revised version will be posted on this Website with the updated effective date. Your continued use of the Website constitutes acceptance of the revised policy.
11. Contact Us
For questions regarding shipping, delivery, or to report a lost shipment, please contact:
JUUS
Email: contact@juus.pk
Phone/WhatsApp: 03111155887
Address: 141/1 Fazal-e-Rabbi Plaza, Westwood Colony, Raiwind Road, Lahore, Pakistan
Website: info.juus.pk
Please have your order number ready when contacting us.
Shipping Policy
Last Updated: 16/06/2026
At JUUS, we strive to ensure your order reaches you safely and efficiently. This Shipping Policy outlines our delivery processes, timelines, and associated terms.
By placing an order on info.juus.pk, you agree to the terms outlined below.
1. Delivery Area
We currently deliver within Pakistan only. We do not offer international shipping at this time.
2. Order Processing and Dispatch
Order Confirmation: After you place an order, you will receive an order confirmation via email and/or WhatsApp/SMS. All orders are subject to acceptance and availability.
Dispatch Time: We strive to dispatch orders within 24 to 48 hours of order confirmation, subject to payment verification and stock availability.
Business Days: Our operations run Monday through Saturday, excluding public holidays. Orders placed on public holidays will be processed on the next working day.
Verification: We may contact you to verify order details before dispatch. Failure to respond to verification attempts may delay your shipment.
3. Shipping Timelines
Estimated delivery times are calculated from the date of dispatch and are provided for guidance only. While we work with reputable courier partners, delays may occasionally occur.
| Destination | Estimated Delivery Time |
| Lahore (Primary Location) | 1 to 2 business days |
| Other Major Cities (Karachi, Islamabad, Rawalpindi, Faisalabad, etc.) | 2 to 4 business days |
| Other Locations within Pakistan | 3 to 7 business days |
These are estimates and not guarantees. Actual delivery times may vary due to courier operations, weather, government restrictions, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during the checkout process before you complete your payment.
Any applicable taxes, duties, or additional fees will be included in the total cost shown at checkout, in compliance with the Digital Bill 2025’s pricing transparency requirements.
We may offer free shipping promotions from time to time. Any such offers will be communicated on our Website.
5. Courier Partners
We partner with reputable courier companies registered with Pakistan Customs to ensure reliable delivery. While we select our partners carefully, JUUS is not liable for delays, damages, or losses caused by the courier service beyond our control.
6. Delivery Process
Cash on Delivery (COD): For COD orders, the courier will deliver your parcel and collect payment. Parcels are not to be opened before payment. Once payment is made, please inspect the package for visible damage before accepting delivery.
Prepaid Orders: For prepaid orders, the courier will deliver the parcel to the address you provided. A signature or OTP (One-Time Password) may be required upon delivery.
Undelivered Orders: If delivery is unsuccessful after multiple attempts, or if the address provided is incorrect or incomplete, the order may be returned to us. In such cases:
Refunds (if any) will be processed after the package is received back at our facility, less any shipping and handling fees incurred.
Re-dispatch may be subject to additional shipping charges.
7. Lost Shipments
If a shipment is confirmed by the courier as lost in transit, we will investigate with the courier. Upon confirmation of loss, we will provide a replacement shipment at our discretion. This is the sole remedy for lost shipments. Our liability is limited to replacement of the affected product(s).
8. Product Storage and Handling
By accepting delivery, you acknowledge that you are responsible for the proper storage and handling of the products in accordance with the instructions on the product label.
JUUS shall not be responsible for product deterioration caused by improper storage, misuse, or use beyond the stated shelf life after delivery.
9. Compliance with Regulations
Our shipping practices comply with the relevant provisions of the following, where applicable:
Competition Commission of Pakistan (CCP) Guidelines: We are committed to providing transparent information regarding delivery times and charges to protect consumer rights.
Digital Bill 2025: We adhere to the principles of transparent pricing, clear delivery timelines, and responsible e-commerce practices as outlined in the proposed legislation.
State Bank of Pakistan (SBP) & Pakistan Customs: Our shipments and payment processes comply with the Foreign Exchange Regulation Act, 1947, and relevant customs regulations.
10. Changes to This Policy
We may update this Shipping Policy from time to time. Any revised version will be posted on this Website with the updated effective date. Your continued use of the Website constitutes acceptance of the revised policy.
11. Contact Us
For questions regarding shipping, delivery, or to report a lost shipment, please contact:
JUUS
Email: contact@juus.pk
Phone/WhatsApp: 03111155887
Address: 141/1 Fazal-e-Rabbi Plaza, Westwood Colony, Raiwind Road, Lahore, Pakistan
Website: info.juus.pk
Please have your order number ready when contacting us.
Shipping Policy
Last Updated: 16/06/2026
At JUUS, we strive to ensure your order reaches you safely and efficiently. This Shipping Policy outlines our delivery processes, timelines, and associated terms.
By placing an order on info.juus.pk, you agree to the terms outlined below.
1. Delivery Area
We currently deliver within Pakistan only. We do not offer international shipping at this time.
2. Order Processing and Dispatch
Order Confirmation: After you place an order, you will receive an order confirmation via email and/or WhatsApp/SMS. All orders are subject to acceptance and availability.
Dispatch Time: We strive to dispatch orders within 24 to 48 hours of order confirmation, subject to payment verification and stock availability.
Business Days: Our operations run Monday through Saturday, excluding public holidays. Orders placed on public holidays will be processed on the next working day.
Verification: We may contact you to verify order details before dispatch. Failure to respond to verification attempts may delay your shipment.
3. Shipping Timelines
Estimated delivery times are calculated from the date of dispatch and are provided for guidance only. While we work with reputable courier partners, delays may occasionally occur.
| Destination | Estimated Delivery Time |
| Lahore (Primary Location) | 1 to 2 business days |
| Other Major Cities (Karachi, Islamabad, Rawalpindi, Faisalabad, etc.) | 2 to 4 business days |
| Other Locations within Pakistan | 3 to 7 business days |
These are estimates and not guarantees. Actual delivery times may vary due to courier operations, weather, government restrictions, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during the checkout process before you complete your payment.
Any applicable taxes, duties, or additional fees will be included in the total cost shown at checkout, in compliance with the Digital Bill 2025’s pricing transparency requirements.
We may offer free shipping promotions from time to time. Any such offers will be communicated on our Website.
5. Courier Partners
We partner with reputable courier companies registered with Pakistan Customs to ensure reliable delivery. While we select our partners carefully, JUUS is not liable for delays, damages, or losses caused by the courier service beyond our control.
6. Delivery Process
Cash on Delivery (COD): For COD orders, the courier will deliver your parcel and collect payment. Parcels are not to be opened before payment. Once payment is made, please inspect the package for visible damage before accepting delivery.
Prepaid Orders: For prepaid orders, the courier will deliver the parcel to the address you provided. A signature or OTP (One-Time Password) may be required upon delivery.
Undelivered Orders: If delivery is unsuccessful after multiple attempts, or if the address provided is incorrect or incomplete, the order may be returned to us. In such cases:
Refunds (if any) will be processed after the package is received back at our facility, less any shipping and handling fees incurred.
Re-dispatch may be subject to additional shipping charges.
7. Lost Shipments
If a shipment is confirmed by the courier as lost in transit, we will investigate with the courier. Upon confirmation of loss, we will provide a replacement shipment at our discretion. This is the sole remedy for lost shipments. Our liability is limited to replacement of the affected product(s).
8. Product Storage and Handling
By accepting delivery, you acknowledge that you are responsible for the proper storage and handling of the products in accordance with the instructions on the product label.
JUUS shall not be responsible for product deterioration caused by improper storage, misuse, or use beyond the stated shelf life after delivery.
9. Compliance with Regulations
Our shipping practices comply with the relevant provisions of the following, where applicable:
Competition Commission of Pakistan (CCP) Guidelines: We are committed to providing transparent information regarding delivery times and charges to protect consumer rights.
Digital Bill 2025: We adhere to the principles of transparent pricing, clear delivery timelines, and responsible e-commerce practices as outlined in the proposed legislation.
State Bank of Pakistan (SBP) & Pakistan Customs: Our shipments and payment processes comply with the Foreign Exchange Regulation Act, 1947, and relevant customs regulations.
10. Changes to This Policy
We may update this Shipping Policy from time to time. Any revised version will be posted on this Website with the updated effective date. Your continued use of the Website constitutes acceptance of the revised policy.
11. Contact Us
For questions regarding shipping, delivery, or to report a lost shipment, please contact:
JUUS
Email: contact@juus.pk
Phone/WhatsApp: 03111155887
Address: 141/1 Fazal-e-Rabbi Plaza, Westwood Colony, Raiwind Road, Lahore, Pakistan
Website: info.juus.pk
Please have your order number ready when contacting us.